Video: Scottish Traveller’s Great Experience On India’s ‘Worst Rated’ Airline

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Last Updated:May 22, 2025, 15:51 IST

Hugh was impressed by the legroom and cleanliness of his IndiGo flight. The nutrient served connected the level got a standing of 7/10 from him.

IndiGo was ranked 103rd successful the 2024 AirHelp Score report. (Photo Credits: Instagram)

Indian airlines person faced a question of complaints successful caller months, from delayed takeoffs to breached seats, and customers person voiced their frustrations. Against this backdrop, 1 Scottish influencer was pleasantly amazed by his acquisition connected what helium called “India’s worst-rated airline." Hugh had debased expectations erstwhile helium boarded an IndiGo flight, but ended up impressed and shared his affirmative reappraisal with his followers.

In the video, Hugh noted that the formation was connected time. The influencer was besides blessed to spot that helium would not person to instrumentality a autobus to the tarmac. “Usually with these inexpensive airlines, you request to spell connected the tarmac and spell connected the stairs up the plane. But present there’s a passageway consecutive in. So different thumbs up for IndiGo," helium said.

Hugh was impressed by the legroom and cleanliness of the flight. The nutrient served connected the level got a standing of 7/10 from him, with Hugh loving the Chicken Junglee sandwich helium had chosen.

“I don’t spot wherefore this is rated the worst hose successful India," Hugh said successful the clip, adding, “Staff are lovely. All talk English."

“So far, this has been the champion fund hose acquisition I could ever person imagined. Nothing has gone wrong," the Scottish traveller concluded.

Instagram users had a batch to accidental connected the clip. Several pointed retired that IndiGo was 1 of the starring players successful the sector. “Compared to each the different carriers, Indigo is inactive supra par," 1 idiosyncratic wrote.

“You are connected a incorrect plane. Spicejet would beryllium astir the country for your worst hose experience," different joked.

“I was ever utilized to Indigo. When I was successful the UK, easyJet & RyanAir came arsenic a daze to me. I thought each inexpensive airlines would beryllium connected the aforesaid level. Maybe that explains it. The UK astir apt does luxury question better, but India does inexpensive better," a remark read.

One idiosyncratic said that people’s expectations from fund airlines similar IndiGo were often skewed. “Reasons for atrocious ratings – radical often first-time oregon uncommon travellers; who had excessively galore expectations from low-cost airlines; enactment full-course meals; excessively comfy seats; each clip connected clip performance.. according to me, Indigo is arsenic bully arsenic Delta Airlines," they added.

IndiGo was ranked 103rd retired of 109 airlines successful the 2024 AirHelp Score study connected the “world’s worst airlines." The standing was based connected mediocre handling of formation disruption claims and underwhelming lawsuit satisfaction, arsenic per reports. IndiGo had criticised the rating. It had raised questions astir the methodology of the report.

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Location :

Delhi, India, India

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News viral Video: Scottish Traveller’s Great Experience On India’s ‘Worst Rated’ Airline